Converged Command Centres
Modern day multi-discipline, multi-role operations centres that not only run on very lean IT infrastructure but utilise the power of Artificial Intelligence and Machine Learning - leading to reduction in response time from minutes to mere seconds;
reduction in recovery time to hours from days; Incident escalation response upto 10X faster.
These 'converged' command centres focus primary on the Incident and Situational Knowledge as well as KPIs for the operational functions. These platforms are purpose built from the ground up and are developed brick-by-brick keeping in mind the nature of operations as well as the enterprise culture.
Physical Infrastructure
Structure & Location; Electrics and Network; Ergonomics & Seating;Audio-Video Equipment; Noise Reduction; Lighting, HVAC, Security, Safety
Incident Dispatch & Response
Incident escalation and timely response; Mass notification system; Auto-escalation and departmental / stakeholder triaging.
Data Analytics
Data Analytics and Mining tools to bring about knowledge and insights into operational and tactical needs.
Visualisation
Video-wall & Control; Dynamic Visualisation; Multi-Stream Integrations; Bespoke Dashboards; Multi-Format Consumption
Situational Awareness
Situational sensitisation techniques for dispatchers; Infrastructural Risk and Situational Awareness; External Situational and Social listening and visualisation
Open Architecture
Interface and integrate with over 400+ systems and their APIs - across IOT, IT, Security, SEIM, Cloud and other leading systems